The situation
The company works across X-ray, CT, MRI, mammography and ultrasound. It tests and reconditions parts and moves fast when a machine is down. Its growth had come from cold calling and manual email, done in office hours alongside running the business.
“Doing a lot of calling and email outreach prior to signing on, and again, it just didn't seem very effective. And it was only working really during working hours, and it was taking away from orders.”
What Enquirer built
Enquirer built and ran a full outbound channel, cold email and direct messages, to the procurement, imaging and clinical engineering buyers who choose a parts and service partner. Each message spoke to what the buyer's role cares about.
For buyers who replied to the outreach, Enquirer found direct emails and mobile numbers, which gave the team a way to phone them while the interest was live. Enquirer also turned the people who engaged with the company's own posts into a call list for the sales team.
What changed
Innovative Radiology reports a record growth year, with outreach modernized from cold calling to targeted, data-led conversations. Innovative Radiology converted deals within the first months of the channel going live.
“ECG and Enquirer AI helps us identify the right people and start the conversation in a much smarter way.”
